We were able to add the account under Accounts used by other apps but not as another user of the local machine (error as above), so we could not login as that person. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(69086*a+n))}var rng=document.querySelector("#df-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var driverfixDownloadLink=document.querySelector("#driverfix-download-link"),driverfixDownloadArrow=document.querySelector(".driverfix-download-arrow"),driverfixCloseArrow=document.querySelector("#close-driverfix-download-arrow");if(window.navigator.vendor=="Google Inc."){driverfixDownloadLink.addEventListener("click",function(){setTimeout(function(){driverfixDownloadArrow.style.display="flex"},500),driverfixCloseArrow.addEventListener("click",function(){driverfixDownloadArrow.style.display="none"})});}. To access this form, the user must be signed in with a Microsoft account. I have my phone number setup in my account, so instead of email, I used my phone number. Ashish holds a Bachelor's in Computer Engineering and is a veteran Windows and Xbox user. Microsoft allows company-based admin users to effectively mitigate issues with unauthorized access by blocking access to accounts on devices that are not part of the organization. While it may look as if the account is incorrect, but there can be other reasons. when I try to put my email account into authenticator it says "That Microsoft Account doesn't exist." but it does, why is it saying that. I reinstalled the computer, created a local user named "admin", and now, from that account, I'm trying to add another account by going to Settings -> Family & other people -> Add someone else to this PC, where I enter the Office 365 email address as the email address of new user, only to be greeted by this: It looks like this isn't a Microsoft account. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. No account? It then asked me to create a password so I backed out thinking it wouldnt work. So set up something, even if you have to open a new email account at Outlook.com or aol or whatever else it will take. For example, trying to use a personal login for a business-only service. For Windows devices, try the following troubleshooting methods. If not, select the checkbox next to the device. Microsoft will permanently delete any account which has not been active for the past 2 years. It keeps happening. Enter a different account or get a new one. I know the account is valid because it is the same one I am using in this forum. The local account isn't looking to a server, if it is domain joined, and it's not looking to Azure Active Directory, if it's joined to a Microsoft 365 account. @LukePuplett: by triggering a re-install of Window. I hope you were able to figure out what was wrong with your account. Use an alternate account to sign in (if one exists) or sign up for another one. I can login into VSTS with my personal Hotmail account but when I try with my works account it returns "That Microsoft account doesn't exist. If this situation arises, use the primary User ID instead of the additional address. It says my account does not exist. In this guide, we will show you the possible causes and potential solutions to this issue. Sign In. link to How To Clear The Cache In Edge (Windows, macOS, iOS, & Android), link to How To Clear The Cache In Safari (macOS, iOS, & iPadOS). If you are trying to sign-in using a Microsoft account, and you receive an error that saysThe Microsoft account you entered does not exist, then this post will help you understand the problem. Microsoft account does not exist error The User ID you entered does not exist, Outlook email doesnt exist Outlook says my account doesnt exist, Microsoft account not recognized Microsoft account doesnt exist but it does. Connect and share knowledge within a single location that is structured and easy to search. I register with my organization email but when i try to log in its showing That Microsoft account doesn't exist. VERY frustrating to a sysadmin who needs to set up machines for employees that aren't on premises to give me passwords and 2FA codes received on their cell phones. Cache in the Edge browser stores website data, which speedsup site loading times. I set mine up some time ago, personally, with my aol account. But, I get a message saying "The Microsoft account doesn't exist. Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through power automate, while using the same Microsoft account i am currently logged into, and it throws me the error. Thanks for contributing an answer to Super User! Has anyone found a solution? She has been the MiniTool editor since she was graduated from university. Guiding you with how-to advice, news and tips to upgrade your tech life. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. hi@Tshaw are you using Outlook or Outlook Office 365 action? This thing does so much stuff that it can't do anything. A Microsoft Account (sometimes called MSA in the documentation) is a personal, consumer account. You will have to use the original account id. I think that's the core of the confusion. If the user ID you entered does not exist anymore, you might also be trying to use it for the wrong type of account, so we advise extra caution. Clearing your browser cache canfree up storage spaceandresolve webpage How To Clear The Cache In Safari (macOS, iOS, & iPadOS). You may be mistyping the email address. I just set my Microsoft Edge for email default app after Microsoft sent me pop-up when I tried logging in my Microsoft Outlook. When signing in to outlook.com via the permissions prompt the prompt shows the user doesn't exist. It definitely is an Office 365 account that was being used to log in in the previous computer. Enter a different account orget a new one. Request a security code to be sent to the phone number or email you used. Also, a user needs to request a reset of the primary account, not the additional e-mail address. Go to Microsoft Certification Dashboard. Windows 10 comes with a feature that allows you to do a factory reset losing all files. Trying to login to Microsoft can get into a strange loop being told "there's already an account" but then "That Microsoft account doesn't exist." for the same address! When I go to "make a new one", it says that the account already exists and that I should try logging in. I have had trouble logging in due to the fact the password *** read more Microsoft | Login Enter a different account or get a new one. It is possible sometimes that, the account name was misspelled. Fix: That Microsoft Account Doesn't Exist [4 Quick Ways] - Windows Report If its you, go back and sign in. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. Message says "The Microsoft account doesn't exist. Enter a different Someone please tell me that there is a solution now. Is it okay to purchase Microsoft Office using an account previously used to sign in to a pirated version? What is so difficult that Microsoft doesn't recognise a valid account? But every time, I got this error: "That Microsoft account doesn't exist. I'm retired and just want to look at the news and leave comments and don't GAF about accounts and signing in and administrators and work/school. Feel free to let us know the solution that helped you fix this issue in the comments below. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. Discover more about Word, Excel, PowerPoint and Outlook from experts with more than two decades experience. I am trying to sign in to a new computer using my Microsoft account. We only have 5 hosts so a domain seemed overkill. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. I then tried my email and the system worked. What is the purpose of this D-shaped ring at the base of the tongue on my hiking boots? "That Microsoft account doesn't exist. Look up your username using your security contact phone number or email address. my email address is - ***removed*** ***Personal information deleted by the moderator. For Windows devices, try the following troubleshooting methods. Youre trying to login and get an error like this: That Microsoft account doesnt exist. Clear browser cached data on Microsoft Edge. After the Microsoft account ID registration is completed, you can try to log in again, and the Microsoft account does not exist error should be gone. By the way, I have no idea what I'm supposed to enter in the "Tags" field below. During the installation process you get to select that: Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. We'll ask where you'd like to get yourverification code and selectNext. Hence, logging in with the affected account (Alias) will trigger the user ID error. If the tweaks earlier mentioned do not solve the sign-in problem, the issue might have to be reported to Microsoft. After following the procedures above, you will have successfully cleared the cached data in your Microsoft Edge; when you wipe the cached data in Edge, you will eliminate any unwanted scripts and start from fresh. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Power Platform Integration - Better Together! We needed to join to the domain, first. Microsoft Outlook allows you to create an alias for your email account.It is helpful if you do . That Microsoft account doesn't exist. Enter a different account In that case, it could mean issues with the account network or security prompts that restrict access to your account that has been assigned with this error code by Microsoft. Do heed the warning, though, that it may delete data (at least on this PC/profile) for the @harsh.com .com account. Can't access your account? Now, provided your account is still there and no limits have been placed on it, you should be able to log in to your account successfully. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. SelectReset password below.Reset password. Try another email address or sign up for a new one. When you see the account you're looking for, select Sign in. More info about Internet Explorer and Microsoft Edge, How to remove Office license files on a Mac, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state, Reset Microsoft 365 Apps for enterprise activation state. Fix the damned product I pay for every single year, again and again and again. After registering successfully, you will be able to fill out the form for the account that needs to be fixed. Maybe this helps. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! When you do that, it will not be a problem anymore.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_1',815,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_2',815,'0','1'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0_1');.medrectangle-4-multi-815{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. Then, check for previous emails from Microsoft. Situation: user was signed into the PC with a local user account, created separately from the original @harsh.com .com account, and signed in to M365 w/Microsoft account, but somehow the pesky @harsh.com .com account was present, too. I can sign into outlook just fine using my work domain email, but it wont work through power automate.
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