You have 365 days from the date of shipment to return your online purchase in saleable condition either by mail or to a local Bloomingdale's store. Check the System Status if you are having technical difficulties. First name. Request our corporate name & address by email. Know any other ways to contact Macy's? Sign in to check out faster, earn points while you shop, manage your account preferences and more! GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Continue. Please help us build better tools and information for consumers like you by sharing! Shop at Macy's Boston Women's Gallery, Boston, MA for women's and men's apparel, shoes, jewelry, makeup, furniture, home decor. In total, Macy's has 5 phone numbers. TDD/TTY for the Hearing Impaired for Online Credit Services 1.800.281.0820. Macy's Credit and Customer Service, PO Box 8113, Mason, Ohio 45040. Have ot received the item order in November. Then you can call 1.800.289.6229 24/7 and a macys… Was placed on Dec **,****. You can contact Macy's across the following mediums: Phone, Email, Web, Facebook, Twitter. Request our corporate name & address by email. Macys.com, the online unit of Federated Department Stores Inc.’s Macy’s chain, uses live chat software from LivePerson Inc. To learn about your rights and how your information is used, see our Privacy Practices. I placed an order with Macy's (Order ***********). Please enter your email address in this format: jane@company.com. 151 West 34th Street New York, NY 10001. In total, there are 9 ways to get in touch with them. Email. In the last 18 months, 55,422 customers have searched for Macy's live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Macy’s customer service line is 1 (800) 289-6229. Get a better deal on all your services in 1 call, and let us make scheduling easy for you. I received an email today stating that my package was delivered. How can I do that? I need faster shipping on order number **********. Request our corporate name & address by email. Keep me signed in Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. While Macy's does not offer live chat, they do have a phone number. The Macy's call center that you call into has employees from MIssouri and is open Mon-Fri 9am-5:30pm EST according to customers. GetHuman and Macy's have no relationship whatsoever. Returns within … Lost online order ************ piece travel pillow*This package has not arrived. It's hard to tell if companies like Macy's offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! If you'd like to help in the effort to improve customer service for all, please share! Above are our top recommendations for how to contact Macy's, including their top phone number and live chat options. Contact Macys customer service. Recent reasons customers contacted Macy's: Placed an order on ********. The Style of Your Life. GetHuman can then route you to the best phone or email or web or facebook or twitter information for your specific problem. Information … Luckily, there is still a way to get a real human being to help you with your Macy's customer service problem, and that's by calling them on the phone. The department that mans the chat windows at https://www.macys.com/account/signin are used to handling Setup an account, Question, Complaint, Lower my rate and other customer service issues. As you have already read, there is no possibility for you to contact macy’s in Spanish through online chat. I would like to know where is my package. Address. Macy's Virtual Agent. It’s a good idea to check the Help Center’s FAQ section on the Macys.com website first to see if a question has already been answered. The order has not shipped yet. Or is any of the information above inaccurate? It's not always clear what is the best way to talk to Macy… Or just take advantage of GetHuman's tools for getting attention on your issue faster: Unfortunately, Macy's does not offer live chat as a channel for customer service at this time. Unfortunately, Macy's does not offer live chat as a channel for customer service at this time. Went to the Dallas Galleria store today to make a quick exchange on a Christmas gift. GetHuman does not work directly with Macy's's customer support operations. The reason why most customers are looking to chat with Macy's is because they have Refund order, Missing order, Return order, Technical support and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Please enter your first name. GetHuman always knows the way to live chat with a company like Macy's when it's available. You can help. Sharing is what powers GetHuman's free customer service contact information and tools. Below you can compare and contrast the 9 ways to contact Macy's by looking at which ones are the fastest and which ones other customers recommend the most for solving Macy's customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Macy's Credit and Customer Service, PO Box 8113, Mason, Ohio 45040. But if your intention is to communicate by phone you can do so at: 800-289-6229. Enter your question here(optional) 120characters left. Please let us know so we can keep sharing the best possible information with other customers. One of the items, Clinique gift set, … Visit Dillard's to find clothing, accessories, shoes, cosmetics & more. Free returns every day for online orders! Expected delivery was *******. Th... Order incomplete. Macys.com, LLC, 151 West 34th Street, New York, NY 10001. Check for hours and directions. The best phone number for Macy's is their 800-289-6229 customer … Loyallist Customer Service And we generally can provide talking points and tips to speed up the conversation and get a better result. I need to return an item I purchased on line. In total, there are 9 ways to get in touch with them. Connect with your favorite people. I am a bronze star rewards member, and I have made numerous purchases at Macy's, but I... Can I exchange a Mac Duggal dress for a different size? You can help. Macy's shares were recently down about 7%, following the conversation with Gordon Haskett's Grom. Only sent *** quantity. Macy’s Media Relations. Macy's has announced that they have suffered a data breach due to their web site being hacked with malicious scripts that steal customer's payment information. … The fastest way to contact Macy's, the best Macy's phone number available and their other best contact information, with tools and instructions for skipping the wait and resolving your issue quickly, as well … It was supposed to arrive on december **. I just obtained a Macy's credit card today --- temporary card --- said I could use online when I got home to take advantage of the discount you receive when you get a credit card --- tried to use online and couldn't use it because I didn't have an expiration code nor a security code. Please keep sharing what you know about contacting Macy's with GetHuman and keep sharing with others so we can together make customer service less frustrating. We've provided the best phone number, along with our best information that we've sourced from other Macy's customers and our free tool that helps you skip the waiting on hold part. Online Chat Macy’s … Macy's Credit and Customer Service, PO Box 8113, Mason, Ohio 45040. The stock has fallen more than 66% this year. I have been with an online chat … I would come to the st... Re Order *********** placed on ********. Macys.com, LLC, 151 West 34th Street, New York, NY 10001. Ordered item, used $** Macys money toward order, Macys cancelled my order but did not g... Did not get email when I can pick up my order ***********. Macy's has a market value of about … I ordered my daughter * pair of shoes for Christmas. : Training Information Select a MacysNet business activity for step by step instructions. I received one pair on *******. The best phone number for Macy's is their 800-289-6229 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. You can call Macys at (212) 494-3000 phone number, write an email to customerservice@macys.com, fill out a contact form on their website www.macys.com, or write a letter to Macys… Find that information above. Macys.com, LLC, 151 West 34th Street, New York, NY 10001. Re: Order *********** placed on ******** as it was listed as a Black Friday special. Outside the U.S., Canada and Puerto Rico 1.513.573.8170. 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