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If you do not currently have an AXS account you will be instructed to create one during your purchase. may not be valid. Sorry we couldn't be helpful. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. AXS handles payment and delivery so buyers and sellers never interact with each other. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Tickets Not Showing Up In AXS - StubHub Community It depends. To login, use the same email address you used when purchasing your tickets. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. and need to send them to a friend, transfer the tickets through your AXS account. Youll be able to transfer money to your bank from your account on AXS.com. How will I know if my transfer was successful? Bought tickets for a group? After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. Remember, your friends can always transfer tickets back to you. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. You also have the option of transferring and listing your tickets for sale prior to the event. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. Stubhub assured me my tickets would be available. The concert is tomorrow. Select the tickets to transfer and enter the recipient's information. Overall, disappointing, but fair. Transferring AXS tickets to a friend : StubHub Solved: Cannot see tickets in AXS App - StubHub Community I followed the directions of creating a AXS account via the email address that they sent me the email. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. i assume they will try to get me to receive the tickets using axs again. You may also review your transfers and purchase history at AXS.com. Mobile Ticketing Guide | Houston Rockets - National Basketball Association On the review page, click the Transfer button to send the tickets. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Your guests will need to create an AXS account to receive tickets. Most mobile transfer tickets will not be immediately available. This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. Does anyone know how to do it through axs?? In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. Tickets Seat numbers it lists 13-16 ? These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. Third-Party Resale Tickets: Everything You Need to Know. When your tickets sell, youll receive an email informing you of the sale. Before following any of the steps below, make sure you download the Official Houston Rockets App! Can anyone help? Trying to sell/transfer HS tickets on AXS A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. All Rights Reserved. OR. Can seats be transferred to someone who doesnt have an AXS account? Press J to jump to the feed. Step 1: Download and Login into MLB Ballpark App. If you already have an AXS account, the tickets will be transferred to your account automatically. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. To view your AXS Mobile ID tickets click on your initials in the middle. If you do not currently have an AXS account you will be instructed to create one during your purchase. AXS handles payment and delivery so buyers and sellers never interact with each other. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. Yes it never happened. After completing the account information, you may buy, sell or manage any seats in your account. axs allows you to transfer ticket you have bought from within the app. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. Open the App and sign in to see your tickets. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If they already have an AXS account set up the tickets will go in their account automatically. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Customer service all the way to your seat, 2000-2022 StubHub. AXS | Complaints | Better Business Bureau Profile Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Just follow the simple steps to make the tickets officially yours. What are my options here? Did you find it helpful? Sign into your AXS Account and click Listings. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. Also, to make it even more . AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Create an account to follow your favorite communities and start taking part in conversations. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) Apparently it is actually AXS? Bought ticket and then they weren't available from the seller. AXS Mobile ID allows you to manage . Tix originally purchased Spring 2020, was postponed until today 7/31/21. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. AXS Mobile ID allows for convenience, flexibility and security. If your friend already has an AXS account, the tickets will be transferred instantaneously. How do I accept my Mobile Electronic Transfer tickets using the MLB If you already have an AXS account, the tickets will be transferred to your account automatically. Use of this website signifies your agreement to our. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. Your guests will need to create an AXS account to receive tickets. Use the same email you use on StubHub. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. Tickets Not Showing Up In AXS Hello! Site Map | Your Privacy Choices | Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. The game is in 36 hours. Can I have multiple tickets on one phone? When its time for the event, they can open the app to show their tickets on their phone. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Updated a few days later TL;DR: Call the merchant that issued the tickets. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. This is the QR code you will display upon entering the venue. Transfer Tickets - AXS Help Center Tix originally purchased Spring 2020, was postponed until today 7/31/21. Your tickets will no longer be listed for others to buy. I purchased tickets for a concert back in February. After that, the tickets will be theirs to use with the AXS app. On the review page, click the Transfer button to send the tickets. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. For more information, please see our Have screenshots and stuff with timestamps to also prove this is a thing. What if my guests arrive at different times? The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Otherwise you have until your friend creates an account to cancel the transfer. Theyll also need to get the AXS app. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show.