Liveops agents are a community of people who share the same passion for service that we do, which means better outcomes for brands and their customers. Their consistency, professionalism and customer service are unparalleled in the industry. Collaboration tools are a huge part of us being successful, says Myers. Secure your consumer and SaaS apps, while creating optimized digital experiences. Have additional questions about applying? No problem. Careers at Liveops From professional services to documentation, all via the latest industry blogs, we've got you covered. Submit an application for an available virtual contact center opportunity. McAfee and Norton were almost a tie but by far the most popular amongst agents. Global event powerhouseand a tech leader, Reducing friction in a crowded IT landscape. You can actually enable a person to get to an application through the Okta platform. (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. You don't necessarily have calls every . As a lot of people in the company say: it just works. We understand the complex nature of managing independent contractors. Learn about Liveops Enterprise Solutions Click Here . We would like to show you a description here but the site won't allow us. Want to become an Independent Liveops Agent. Apply now and a member of our team will work quickly to review your application and provide next steps. Join Liveops Nation and experience the freedom and autonomy of being self-employed! If youre anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. Work from home. They were cumbersome, and the systems didnt work very well if you were off our network or on a mobile device. As a result, deploying new apps to employees was also a complex process. Take our quick quiz and well recommend our top client matches for you. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Authentication (SSO) API Event Hooks Inbound Federation Inline Hooks Outbound Federation RADIUS SAML Workflow Templates Workflows Connectors SWA OIDC Its all part of keeping Live Nation at the forefront of cutting-edge technologyand Okta will be a part of that journey, every step of the way. Still have questions? Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? The cons are being able to work in your own home. Grow your home business through Liveops client network, working with the brands you know and love. Guide customers through the claims process. Live Nations 15,000 global employees produce thousands of concerts and festivals and facilitate sales of half a billion event tickets each year. While entering a new year is often associated with self-reflection, its also an opportunity for businesses to take a step back, assess, and recalibrate, too. Copyright 2023 Liveops, Inc. All rights reserved. Over 100 million people rely on Okta to connect to apps inside and outside of their organization knowing that their credentials are protected by robust security protocols. Browse case studies, customer service tips and other helpful resources for enterprises. Pros. management. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. Login - LiveOps Inc. IT Support Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. Companies across a variety of industries trust Liveops to provide virtual contact center services. Okta offered Live Nation the ability to streamline access to all of its apps and tools, facilitate remote and mobile work, and simplify onboarding. contact center Opportunities - Work From Home - Join Liveops Developer Center. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? Flexibility. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. Discipline and setting expectations of yourself are key to working from home. Organizations. . Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. Forgot password? What:LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators, Expected pay: 25 45 cents per minute (equivalent of $15 to $27 per hour). The integrations looked complex. Easy access was particularly important for the tools Live Nation employees and management use daily to keep in touch and work efficiently. That meant finding an identity management solution that was easy to use and flexible, and one that integrated with a broad range of applications. (sales@liveops.com) Press & Media. Thats up to you. Login. Liveops: Flexibility. Liveops, Inc. | LinkedIn Liveops | Okta . Outspoken. Join the revolution of the modern contact center! Remember me. View our background requirements here. But we were just relentless, and in one year we moved all of our workloads to the cloud. Love the flexibility of the jobs, but wish training was paid. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organization's needs. It had to work on any device, including mobile phones, and it had to be entirely cloud-based. Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. As a self-employed independent contractor, you are in control of how much time you devote to your business, how you operate your business and the amount of profit or loss you derive. Across the web. IT Support You are using an unsupported browser. Connect contractors to affordable commercial insurances. Login Notably, competitor WorkingSolutions operates with similar terms, but appears to have more clients and fewer unpaid minutes. Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Are you a Licensed Insurance Agent looking for a flexible opportunity? Liveops is a recognized thought leader in the virtual contact center and customer service industries. GET A DEMO SAVE TIME Automate your processes and stop chasing down documents. Liveops Agent Okta Portal We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Easy global collaboration. Virtual Healthcare Call Center Services - Liveops Live Nation rebranded Okta as Backstage Pass and rolled it out to its entire workforce within four months. Unlimited Flex Vacation New Parent Leave Protection. Openforce simplifies your contractor management processes by providing a single platform solution. Find top links about Liveops Nation Login along with social links, FAQs, and more. You can also manage cookies in your browser settings. This is critical, says Huckabay. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Okta offered exactly what Live Nation needed. Once the Openforceplatform was in place, a major pressure point was released. Keep in mind, the more you service, the higher your earning potential! Live Nation Entertainment is the largest live music company in the world, annually putting on 30,000 concerts and 100 festivals, and selling over half a billion tickets. Moreover, the site demands that you have all sorts of equipment, which you supply yourself. Main hustle or side gig its all up to you. Enjoy the freedom of being your own boss. Then Liveops is looking for you! about the agent experience and application. You can also manage cookies in your browser settings. Apply for Remote contact center Agents Jobs - Join Liveops Liveops Nation - Virtual Call Center Community. You are paid the the talk/email minute when working so your pay for each day will vary. Gift Matching Which equals no money! Join Liveops Nation and experience the freedom and autonomy of being self-employed! Login to know the status of the ticket. Learn more Tax Support Provide support to users of top tax software providers. The modern contact center. Virtual. Flexible. Efficient. - Liveops Autonomy. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Okta Please enable it to improve your browsing experience. Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! Read more. Agent Login Username / Email Forgot password? All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Learn more Healthcare Patient Support Help patients get the most out of treatment plans Learn more Inbound Sales Not everyone will be as precious with your business as you are. The world's largest organizations trust the Okta Browser Plugin to protect their people's passwords and securely log them in to their business and personal apps. Customers sometimes need to speak with a live agent. Login here. Okta was leaps and bounds ahead of all the other providers, says Myers. If there are system issues, you will not get paid. Goodbye long commutes, rigid schedules, and busybody managers. Browse case studies, customer service tips and other helpful resources for enterprises. Privacy Policy Terms of Use Learn about Liveops Enterprise Solutions Click Here Money is amazing, but like every job there are flaws. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. https://join.liveops.com/work-from-home-call-center-jobs/ I don't mind the extra training if they had compensation for it. Sell top insurance coverage to warm leads (license required). We didn't have to put in cumbersome infrastructure, and we were up and running with Okta in a matter of days. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Pros. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. Provide support to users of top tax software providers. Login - LiveOps Inc. IT Support Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). Login - Corporate Helpdesk Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Unfortunately they dont pay a minimum per hour like other companies. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Now we can really focus on our business partners, employees, and customers., As part of that transition to the cloud, Live Nation needed to ensure its global employees had secure, consistent access to critical applications and collaboration tools. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Community. Pass a self-funded background checkThis business expense (just $24.99) is required by our clients and is the responsibility of the applicant. You may also receive performance-based pay or other incentives. Different programs have different pay structures. Liveops is a legitimate company. Onboarding employees has become much more efficient. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. I wish there was some type of base pay. Please update your browser to the latest version on or before July 31, 2020. Sign an Independent Contractor Agreement. Knowledge Base. One where youre provided with free warm leads? Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. Functionality Add this integration to enable authentication and provisioning capabilities. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. Independent Contractor management Ditch the paperwork and endless manual tasks. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organizations needs. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. GM Regional Customer Care Operations, major utility. GROW YOUR BUSINESS Improving Peoples Lives. Reach out to us. Passwordless. Reach out to us. They love it because it does what it's supposed to do.. Forgot Password Enter the email address associated with your account. Support. Hundreds of enterprises have trusted Liveops to improve their customer experience by leveraging our VirtualFlex platform that includes exceptional talent, award-winning distance learning platforms and top-ranking security standards. Quickly assessing customer needs and providing sound solutions. For a fast-growing company like Live Nation, streamlined, secure onboarding is critical. Liveops employees can directly contribute to the success of students journeys through college into . The background check requires a $24.99 processing fee paid directly to our vendor. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. The organization relies on Okta to provide streamlined, secure, and consistent access to all its appsensuring daily work can be done effectively anywhere, anytime, and on any device. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Get started on your new home business Flexibility. Although I would work four hours a day I would be in training or zoom classes for another two to three hours. Freedom. ; During sign-in, the user may be prompted for additional verification depending on your app sign-on policy or settings in your Duo Security deployment. HSA and PPO Options National and Local Networks Retirement. You dont have to do anything else.. Copyright 2023 Okta. A wide array of jobs -- many of them well-paid -- don't require a degree.. With Okta we're able to quickly deploy tools to new employees. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Learn about Liveops Enterprise Solutions Click Here . Group Linking Link Okta groups to existing groups in the application. Learn more about how Liveops virtual contact center solutions can scale your business. Keith Myers, SVP Business Technology, Live Nation. Worker reviews of LiveOps fall into two categories people who love it for the flexibility; and people who hate it for the lack of reliable pay. Independent Contractor Login. Contact - Liveops Liveops | Okta By giving agents the autonomy of being independent contractors, Liveops attracts and retains a flexible, nationwide network of experienced, reliable and motivated agents. Running backend servers, maintaining storage, running data centersnow all of thats in the cloud and pretty much taken care of. The sign-in URL is the web address you use in your desktop browser to access your company portal. About Liveops Employee benefits & perks. I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. Be the customer care voice of top brands, providing best-in-class service. Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. There is virtually no support system and virtually no income after spending weeks in training., I have been working with liveops on and off since 2014. process. Contact Us | Liveops Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Check the Eligibility requirements and make sure were currently accepting applications in your state. Go Further; Marketplace. Earning potential. Are you an employee? Duo Security for MFA | Okta You can also manage cookies in your browser settings. And unlike other potential identity management solutions, Okta could meet Live Nations 100% cloud mandate. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. Copyright 2023 Liveops, Inc. All rights reserved. Password Remember me Or, sign in using: Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. Its a good company depending on the project you are on. This means you can choose when, where, and how often to work! Rather, you are self-employed meaning you work for yourself, or your business. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Existing Duo Security enrollments. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Operating System: Must be one of the following: Browser: Google Chrome (latest version) or Internet Explorer 11, Monitor: Capable of displaying at least 1024 X 768 pixels. Director of Customer Care, healthcare organization. john robinson inspection group agent portal, norwegian cruise line travel agent portal, knowledge management agent portal customer service and support. If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. The only downside is a lot of training without pay. Assist customers with orders, questions, and returns. Status. We use cookies to improve your experience on our website. This field is for validation purposes and should be left unchanged. Login - LiveOps Inc. Submit an application for an available virtual contact center opportunity. Liveops Agent Portal And Liveops Nation Com The IT team searched for a cloud-based identity management solution that would streamline access and integrate instantly with a range of best of breed apps, and facilitate onboarding processes. That syncs to Okta and then that person cannot access any applications. Universal Login. Earning potential. Consider holiday gift experiences. But, the site does not guarantee that youll take calls during those hours. Learn more about how Liveops virtual contact center solutions can scale your business. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. Browse case studies, customer service tips and other helpful resources for enterprises. Norton 360 with LifeLock helps keep your digital life safer. Earning potential. The customer service industry can be tough at times, so in order to attract and retain customers, its important to provide them with the best service and care. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Remote work is undeniably popular and LiveOps offers that. Virtual Call Center Services - Resources - Liveops Find Out How & Apply . Want to give someone something unique this holiday season? But what good is making your own schedule if you cant get a schedule? FLEXIBILITY AT SCALE. People start, they have great tools, they have great equipment, and they know what they're supposed to be doing. Flexibility. Find Out How & Apply . It was as simple as they said, adds Myers. fits your experience, personality, and preferences the best? 10 Things I Wish I Knew Before Becoming A Liveops Agent No matter what industry, use case, or level of support you need, weve got you covered. We don't have to have IT going in and setting things up; the employees are put in the right groups and access is given to them on Day One., Just as importantly, Okta plays an important role securing and automating offboarding. Here's everything you need to succeed with Okta. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Whats it like to be self-employed and provide virtual contact center services? Qualify and onboard contractors in record time. Pass a self-funded background and credit checkThis business expense (just $24.99) is required by our clients and the responsibility of the applicant. Every new employee is provided with the device of their choosing, Mac or PC, along with immediate access to Live Nations best of breed applications. We use cookies to improve your experience on our website. Please review the Liveops basic technology requirements by clicking here, Learn about Liveops Enterprise Solutions Click Here . As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. The world class support of Liveops and unparalleled access to world-renowned clients. Why Liveops - Virtual Call Center Solutions Its a huge, huge advantage for us, says Myers. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Copyright 2023 Liveops, Inc. All rights reserved. You dont necessarily have calls every minute, however, which makes the hourly rate suspect. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Agent Sign-In. Learn More. If the last few years have taught us anything, its that VirtualFlex is a critical element for navigating the unknown, attracting the right talent at the right time. Okta had a truly cloud-based solution with lots of built-in integrations, and it almost seemed too good to be true., But it was true. At one point I was making $6 per hour but have made up to $18 per hour., I love the flexibility of working from home for an insurance carrier, taking auto claims. After all, says Myers, Okta is arguably the most successful application weve ever deployed. And, no calls equals no pay. Copyright 2023 Liveops, Inc. All rights reserved. REDUCE RISK Rest assured your contractor compliance is always audit-ready. Still have questions? We've been partnering with Liveops since 2010 for all our inbound needs. Microsoft Edge Addons Yes! We'd have had to build out a lot of infrastructure. LiveOps Review | How it Works & What To Expect - SideHusl The background check requires a $24.99 processing fee paid directly to our vendor. Find ready-to-work contractors where and when you need them. Liveops Okta. Scottsdale (headquarters) 1365 N. Scottsdale Rd. Public Relations e-mail (press@liveops.com) Locations. The notion that you have to commit your time, but they wont necessarily pay you for those hours strikes us as patently unfair. Learn about Liveops Enterprise Solutions Click Here . Want to become a Liveops agent? Its a complicated environment for a new employee to navigate simplified by Okta Lifecycle Management. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Or, if, No college? We couldnt have done it without Openforce. Support. View our background requirements here. You may also want to check out FlexJobs, which is a broad-based job site for remote positions. Find Out How & Apply . Mobile first. We cant do this. Well learn about your business and help guide the best solutions based on your needs. No ones done this, Huckabay says. Build a thriving work-at-home business providing customer service for top brands across a number of different industries. Help patients get the most out of treatment plans. The typical military family moves every two or three years. Come on board! Login. Need to plan around other commitments? This was a tight category! Some clients also pay commissions. Apply now and a member of our team will work quickly to review . I still love it., You make your own schedule. Is Liveops nation legit? By giving agents the autonomy of being independent contractors, Liveops attracts - and retains - a flexible, nationwide network of experienced, reliable and motivated agents. Login. Onboarding is also simpler: new employees now receive login credentials and access to all the tools they need on their first day on the job. Implementing Okta enabled efficient use of communications and collaboration tools that are crucial to a global workforce accustomed to working anywhere, anytime, on any device. No problem. Press & Media. Apply to Liveops (Fountain) I say this because you get paid per min of talk time so if you are not on a call they do not pay you not even if you say logged in and available you wont even get partial pay like working solutions does. Users verify their identity by . Remember me. Love the flexibility of the jobs, but wish training was paid. Ditch the paperwork and endless manual tasks. Live Nation Entertainment (NYSE: LYV) is the worlds leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Sponsorship.
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