The processing time to refund credit cards usually requires 2-5 business days but will vary depending on the cardholders bank. They can add funds through the smartjailmail.com website as well as calling the Customer Service/Support at 888-843-1972. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Inmate Services & Visitation | Denton County, TX 5. FromHomeWAVsapp or online dashboard, you can either view available funds or add and transfer funds. Please try again. This process is similar to the one you would need to go through to visit in-person and gives facility staff the awareness of who inmates are speaking with. Subject to the Companys contractual and/or legal responsibilities, as well as any applicable legal exception, you may do the following at any time by contacting us via the email address or phone number given on the Website: Access what data we maintain about you, if any. 19. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. First of all, the inmate's voice plays from the small speaker that you're supposed to put your phone up to during a call, not the regular speaker that allows you to hear a person and see their face at the same time. Fees and services are set independently by each corrections facility, but most are between 10 and 30 cents per minute. Inmates at HomeWAV facilities are prompted to complete a refund form during the account creation process. Whether you would like to chat from the comfort of your own home or anywhere youre connected to the internet, HomeWAV makes connecting with your loved one via video, messaging, and voice possible. Terms and conditions for Facilities covering fee earnings and HomeWAVs rate schedule for authorized communications are set forth in the Facility Agreement. Help How to Use The Site User Account Security. Facility is responsible for communicating all questions and requests from end user to support services. Additional Binding Provisions: No agency, partnership, joint venture or other relationship is intended or created by your use of the Website. Limitation of Liability: NEITHER THE COMPANY NOR ANY OTHER INDEMNIFIED PARTY ARE OR Code 1798.105(d), the right to have someone you authorize make a request on your behalf, the right to opt-out of sale or sharing (both as defined in the, the right to limit use and disclosure of sensitive personal information, the right to correct information if the information is inaccurate, the right to access information about automated decision making (as applicable), the right to opt-out of automated decision making (as applicable). Be sure to have a strong Wi-Fi signal for the best video quality. Frequently Asked Questions YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE WEBSITE IS TO STOP USING THE WEBSITE. . Your continued use of the Website following the Companys posting of revised terms and conditions constitute your acceptance of the revised agreement. License. Add Funds to Your Account: You can also add funds to your incarcerated loved ones HomeWAV account through the website, mobile app, a PayNearMe kiosk, or through our automated phone payment system. Registration: In order to use the Website, a user must first complete the registration form. Adding Funds to HomeWAV - HomeWAV Please note that fees apply for using this service: By telephone. Detention Custody Services Inmate Account Deposits. and is protected by international intellectual property law. promote any criminal activity or enterprise or provide instructional information about illegal activities; to impersonate or attempt to impersonate any other person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity; HomeWAV Software means HomeWAVs proprietary and confidential video visitation solution which is offered to users and Facilities and which includes, without limitation, source code, designs, know-how, patents, and other intellectual property rights owned exclusively by HomeWAV, the visitation and content services provided through the video visitation solution (which may be changed from time to time by HomeWAV in its sole discretion), and all Modifications. App freezes and continues to charge more often than we're able to converse. It seems whenever we get to talking about something important, the app stutters, freezes, but continues to charge. I have sent 312 custom-designed postcards to my inmate over the last 2.5 years using your service. All information is provided without warranty of any kind. Disclaimer: please Note that GoLookUp is NOT affiliated with any state, local or federal government agency and is a privately operated enterprise. Ifyoure looking to have a remote video call with an incarcerated loved one, how can you get started? HomeWAV has vested in each Facility the ability to exercise certain administrative controls over the use of our HomeWAV Software on their Facility Network. Your loved one will be able to use these funds to call those on their approved phone list. This includes information regarding inmates downloaded and copied from the Arizona Department of Corrections, Rehabilitation & Reentry website. Wait to be Accepted by the Detention Facility: In most cases, your account will be reviewed by the correctional facility within 24 to 48 hours. 10. use any device, software, or routine that interferes with the functioning of the HomeWAV Software; We will not sell or rent this information to anyone. HomeWAVs rights as described above are protected by applicable U.S. and foreign laws. If you do not wish to be bound by this agreement to arbitrate, you must notify the Company in writing within thirty (30) days of the date that you first access the Website. At HomeWAV, we truly believe in the power of connection. Inmates now utilize HomeWAV Voice through the video visitation systems to place regular phone calls. UNLESS YOU AND THE COMPANY AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSONS OR PARTYS CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. Blogs & Media | Inmate Communication Resources | HomeWAV Written notification should be mailed by certified mail to: HomeWAV, LLC, 2020 Westport Center Dr., St. Louis, Mo 63146. If we offer phone services at your facility, the inmate will be able to call your phone with Talk to Me Funds. use any robot, spider, or other automatic device, process, or means to access the HomeWAV Software or the Facility Network for any purpose, including monitoring or copying any Third Party Material; To make a deposit via telephone, please call toll free 1-866-355-9593. Your email address will not be published. Create a free account. 2) Choose "Manage Funds". Share & Bookmark, Press Enter to show all options, press Tab go to next option, HIDTA Task Force & International Drug Trafficking, Video Visitation Suspension Appeal/Apelacin de suspensin de visitas en vdeo, Apelacin de suspensin de visitas en vdeo, Crime Victim Rights and Mission Statement, 550 West Jackson, Phoenix Arizona 85003, United States. Civ. With help from a strong Wi-Fi connection, HomeWAVs secure mobile app and platform help you keep in touch with incarcerated friends and family. Links: The Website may contain links to other sites. Force Majeure: The Company shall not be deemed in default or otherwise liable under these Terms due to its inability to perform its obligations by reason of any act of God, fire, earthquake, blizzard, flood, epidemic, accident, explosion, casualty, strike, lockout, labor controversy, riot, civil disturbance, act of public enemy, embargo, war, any law ordinance or regulation, legal order (unless caused by the Companys default hereunder), any failure or delay of any transportation, power, or communications system or any other similar cause not under the Companys control. Please note that acceptance is at the discretion of each correctional facility. I reached out to inmateaid via www.inmateaid.com/contact and explained the inaccuracy. The correctional facility will see your account, profile photo, and government-issued ID, then grant or deny access. Facility Network Users means those of Facilitys affiliates, employees, agents, inmates, and other individuals who the Facility authorizes to access and use the HomeWAV Software through the Facility Network, subject in all cases to each individuals affirmative acceptance of and compliance with this EULA. Most importantly when I needed my questions answered they were answered immediately. We encourage our users to be aware when they leave the Website and to read the privacy policies of other sites accessed or visited. Denton County Sheriff's Office Inmate Visitation All inmate visitation is by video visitation. We're bridging the gap between family, friends, and incarcerated loved ones by offering safe, cost-effective, and convenient video visitation solutions. HATE THIS APP. Skip the hassle of getting visit approval from the facility, and your loved one can directly approve the visit based on their availability. HomeWAV offers support services to Facilities pursuant to the applicable Facility Agreement. WHEN YOU CLICK THE I AGREE BUTTON, YOU ARE ATTESTING THAT YOU HAVE READ THIS EULA AND AGREE TO ALL OF ITS TERMS AND CONDITIONS. Anything to the contrary notwithstanding, we acknowledge that certain communications made through the HomeWAV Software are privileged and confidential (E.g., calls between you and your attorney) (each a Privileged Communication). You acknowledge and agree that the HomeWAV Software contains the valuable and strategic intellectual property of HomeWAV, and that HomeWAV owns all right, title and interest in the HomeWAV Software, any and all Modifications thereto, and all copyrights, trademarks, patents and trade secrets, the HomeWAV name, logo, trademark, and URL, and all other intellectual property rights associated therewith or embodied therein, whether or not registered. While nothing can take the place of in-person visitation, advancements in technology can help bridge the gap between you and your incarcerated loved one by allowing video calls with someone in jail. Your written notification must include your name and address, as well as a clear statement that you do not wish to resolve disputes with the Company through arbitration. Inmate General Funds (IGF): Inmate General Funds are deposited by any user into an inmates account and used by the inmate for communications with any third-party user. The arbitrators award shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. ARIZONA DAILY INDEPENDENT LLC Contact Us: 6929 North Hayden Road C4 #291, Scottsdale, AZ, 85250 (520) 906-8081. You may not download, print, copy, reproduce, distribute, transmit, broadcast, display, sell, license or otherwise use or exploit any of the Content except in the course of viewing the Website online for lawful purposes, and in making single copies of selected pages of the Website for personal use and not for distribution or posting on any other site. Sign In or Create an Account with the HomeWAV App. Current or past job history or performance evaluations. If you wish the inmate to be able to call anyone, then you would want to add funds to the Inmate Homewav Funds. When you are finished, sign your name to agree that you have read & viewed Code 1798.100, et seq., known as the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). Although, HomeWAV cannot endeavor to verify or confirm the legal authority by which any Facility Rules are set forth, if HomeWAV is notified by the Facility that the HomeWAV Software is being used in such a way to circumvent or bypass any administrative settings or in contravention of the Facility Rules, we reserve the right to terminate the account and to take further remedial actions. Sign In or Create an Account with the HomeWAV App. If you have been looking for an alternative to FaceTime to connect with someone in jail more efficiently, HomeWAV provides video and voice calling resources. Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. Yourealso free to add, update, or change your payment information at any time. Creative examples for socializing with incarcerated individuals, which can be done virtually or in-person, include: In most cases, your account will be reviewed by the correctional facility within 24 to 48 hours. You also agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on any Content. Click on the Green + on the bottom of the screen and pick "Add Funds 3. Direct scheduling for lobby and on-site visits, An easy view of inmate availabilityandnotifications. Facility Rules. HomeWAV APK for Android Download - Apkpure Sign in to call our secure toll-free support number and use option one to add funds. information related to your commercial dealings with the Company (such as summary of exchanges (subscriptions, options, commitment duration), status of invoices and payments); People in jail have usually not been sentenced yet. We can help your inmate find employment post-release. IN NO EVENT WILL HOMEWAV BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, PUNITIVE, EXEMPLARY, OR CONTINGENT DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES. Refunds may be requested manually by logging into your account and choosing the refund request option in the account menu. Cookies: We use cookies on the Website. HomeWAV Mobile App Features: - New to HomeWAV? information related to financial transaction (credit card information or bank routing information); The Registered Agent on file for this company is The Corporation Trust Company and is located at Corporation Trust Center 1209 Orange St, Wilmington, DE 19801. 2. Box 7717 Thank you! RETURNING VISITOR. A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, drivers license number, passport number, or other similar identifiers. Money can also be added by dialing 314-764-2872. You can choose to reject this agreement to arbitrate. Become part of our visitation community in minutes and experience easier inmate visitation right from your own home. C.Protected classification characteristics under California or federal law. Relationship of the Parties; No Third Party Beneficiaries. Sign in to call our secure toll-free support number and use option one to add funds. If you do not agree with the revisions, do not continue to use the services or the Website. Thankfully, I don't know manylol. Notwithstanding a Facilitys rules or policies to the contrary, Facility Network Users must be provided a reasonable opportunity to review and accept this EULA, and a copy of this EULA must be provided to the Facility and all Facility Network Users. //]]> . We only collect information that you voluntarily give us via submission on the Website, via email or by other direct contact from you. A Privileged Communication must be identified as such by the individual asserting the privilege (your attorney) when that individual registers as a user or when scheduling the communication. Here are seven tips for a seamless experience. User Content. Profile reflecting a persons preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. It all starts by adding funds to a loved ones HomeWAV account. You agree that HomeWAV may, in its sole discretion, suspend or terminate your user account and your use of the HomeWAV Software for any reason, or no reason, including, without limitation, for lack of use, insufficient funding, or if HomeWAV believes you have violated this EULA, including for any reason specified in this EULA. Be sure to have a strong Wi-Fi signal for the best video quality. My inmate was so excited when I started using Inmate Aid and told me that everyone including staff were impressed with his postcards. Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. Also very easy to use. Please enable JavaScript in your browser for a better user experience. Please see the Section of this EULA titled Privacy for more information. If you do not have a card saved in the system, you need to enter the correct information below. P.O. You are solely responsible for obtaining the legal rights to make use of such content, materials, and any derivative works used with the HomeWAV Software, you further agree to comply with the Acceptable Use Policies set forth below. Find a location near you using the TouchPay Locater. Save my name, email, and website in this browser for the next time I comment. With help from a strong Wi-Fi connection, HomeWAVs secure mobile app and platform help you keep in touch with incarcerated friends and family. If any provision of these Terms is held invalid or unenforceable under any circumstance, its application in any other circumstances and the remaining provisions shall not be affected. Check to see how much we can save you! Become part of our visitation community in minutes and experience easier inmate visitation right from your own home. Having an incarcerated loved one is difficult for the whole family, but talking to your kids can help their stress about the situation. Usage of a cookie is in no way linked to any personally identifiable information. Everyone I have dealt with in the last 2 years has been marvelous! Really bad connections 90% of the time. Download the Android or iOS app, sign in, and add funds with the mobile app. She is just so human and real (you know, as opposed to reading me that "scripted" response). FromHomeWAVsapp or online dashboard, you can either view available funds or add and transfer funds. 21. Download the Android or iOS app, sign in, and add funds with the mobile app. HomeWAV is a cost effective and innovative way to allow those incarcerated in Detention Facilities across the country to visit with their families and friends in a home environment without the hassle of traveling or setting up an appointment to visit the inmate at the facility. HomeWAV endeavors to meet the foregoing service levels, however we will not be held responsible for delays, delivery failures or any resulting damages for factors beyond our control. Through companies like HomeWAV, inmates are able to make video calls with friends and family from jail easily and safely, allowing for better connections and communication. Only alphanumeric and ? 12. By using this site, you agree not to use any false personal information or use an invalid or unauthorized credit or debit card. Someone I care about is incarcerated and your company has helped us both adjust to each other's absence. some requiring less effort than others, but they are all capable of helping you connect. A. the right not to be discriminated against for exercising any of these rights. Send magazines, photos, letters and much more. Export Restrictions. Refund checks usually arrive within 4-6 weeks. Inmates can read and share magazines with other inmates, helping them to make friends. 17. Save money on phone calls. Any breach by a user of any applicable Facility Rules in connection with use of the HomeWAV Software is deemed a material breach of this EULA for which HomeWAV may immediately terminate that users account. In addition, we offer user support through our website at https://www.homewav.com/service-support/. And then most of the time he can't hear me at all! Written notification should be mailed by certified mail to: HomeWAV, LLC, 2020 Westport Center Dr., St. Louis, Mo 63136. Sign in and add funds directly through our website. A FACILITY MAY DESIGNATE AN AUTHORIZED ADMINISTRATOR TO ACCEPT THIS EULA ON ITS BEHALF AND TO CREATE A FACILITY NETWORK. HomeWAV, Facilities, and all users are independent contractors, and nothing in this EULA will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between us. Homewav - Dywh.urbanprojectalicante.es In one call, she had to call back 10x. C. Protected classification characteristics under California or federal law. name or booking number, Cash Kiosks accept deposits by cash money, VISA, and MasterCard, Deposited funds are available for the inmates use after verification THE LIMITATIONS SET FORTH IN THIS SECTION SHALL APPLY EVEN IF YOUR REMEDIES UNDER THIS AGREEMENT FAIL OF THEIR ESSENTIAL PURPOSE. With video calls, you can keep your loved one up-to-date about what is happening in your life and feel a bit closer, even while they are incarcerated. Add Funds via Phone Pay at PayNearMe Location 22. HomeWAV: Keeping Communities Connected Can I transfer funds from one inmate to another? - HomeWAV F. Internet or other similar network activity. The Facility and its Authorized Administrator will be jointly and severally liable for failure to comply with the foregoing obligation. 16. for the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, soliciting, or asking for personally identifiable information; We won't be needing the InmateAis service anymore. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. HomeWav | Officer Community First Credit Union - Appleton WI. How to Get free Minutes On Homewav. to transmit, or procure the sending of, any advertising or promotional material or spam; You can choose to reject this agreement to arbitrate. Understanding Fees | Privacy Policy. Modifications means any and all changes, improvements, updates, upgrades, new releases, fixes, enhancements, customizations, supplements, or new versions of the HomeWAV Software, and all work that is based on or incorporates all or any portion of the HomeWAV Software, including, without limitation, all derivative works made from the HomeWAV Software. Money can be added to the inmate's phone account through www.homewav.com utilizing the "Deposit Funds NOW!" button at the top of the HomeWav webpage or by coming onsite and using the HomeWav kiosk in the front lobby. Inmate Penpal Listings. Add Funds to Your Account: You can also add funds to your incarcerated loved one's HomeWAV account through the website, mobile app, a PayNearMe kiosk, or through our automated phone payment system. It always worked out great and we would like to thank you for the good service. I confirmed it was in fact removed. I am still waiting for Google to remove the search result, but I could not be happier with InmateAid's quick turn around. TouchPay Systems Cash Kiosks are located at: District I substation (1840 South Lewis Street, Mesa, AZ 85210) and at the below Jail Facilities. HomeWAV: Keeping Communities Connected Facility Network means an internal network of user accounts created by the Authorized Administrator through which the Facility may provide Facility Network Users access to and use of the HomeWAV Software through the Facilitys user account. See our tips. Help for Inmates Before, During and After Prison - InmateAid information that you voluntarily provide the Company; To ensure equity, profiles are sorted randomly. I have lauded your services to anyone who would listen, thank you so much for helping me keep in close contact with my loved one. Users are advised to review the Privacy Policy prior to accepting this EULA as our Privacy Policy is incorporated by reference into this EULA. The sender will be liable to prosecution under A.R.S. Add Funds via Website HomeWAV Mobile App Download the Android or iOS app, sign in, and add funds with the mobile app. f you have been looking for an alternative to. Contact Wire of Hope Jail Division - Johnson County Indiana Sheriff's Office Durazo then purchased a 9mm pistol from another licensed firearms dealer. Durazos sentence is to be followed by 36 months of supervised release. The information available on our website may not be 100% accurate, complete, or up to date, so do not use it as a substitute for your own due diligence, especially if you have concerns about a person's criminal history. The heading at the beginning of each paragraph is for reference purposes and no way defines the scope or extent of such paragraph. You will indemnify, defend, and hold harmless HomeWAV and its directors, officers, employees, representatives and agents from and against, any and all claims, losses, damages and expenses, including attorneys fees, arising from any claim brought against us arising out of or related to your use of the HomeWAV Software or any Third Party Content, your user content, your breach of any provision of this EULA, or your negligence, other act or omission, or willful misconduct in connection with your use of the HomeWAV Software. Please read our Terms of Service. are allowed. We encourage you to periodically re-read these Terms, and the privacy provisions hereof, to see if any changes could affect you. Your loved one will be able to use these funds to call those on their approved phone list. The inmate may either select to initiate an immediate refund back . Modifications to Website. HomeWAVs software allows you to schedule without any assistance from jail staff. Log into your approved HomeWAV account, have funds available, and wait for your loved one to initiate a call. Deposits to inmate accounts are made using TouchPay Systems Any refund requiring a check will be refunded less 10% of the remaining balance. Our Privacy Policy applies to all funding transactions and is hereby incorporated into this EULA. Homewav allows for a variety of ways to add funds to an inmate's account. Understanding Fees | Privacy Policy. Effective Date means the date that you download the Software on your own behalf or on behalf of the Facility. You agree and understand that use of the HomeWAV Software may be subject to limitations beyond our control. Douglas Man Sentenced To Making False Statements In Connection With Updated. HomeWAV will skip PayNearMe deposits during the last-in, first-out process. The arbitrator will decide the substance of all claims in accordance with the laws of the State of Missouri. In the event of any inconsistency or conflict between this EULA and any other agreements between us, the terms of this EULA shall prevail as it relates to your use of the HomeWAV Software. It all starts by adding funds to a loved ones HomeWAV account. Under no circumstances will HomeWAV be liable in any way for any Third Party Content, including, but not limited to, any errors or omissions in any Third Party Content, any loss or damage of any kind you incur from using any Third Party Content, or the failure of such Third Party Content to work properly. Hendricks County Jail Inmate Visitation - JAIL EXCHANGE TrustLogo("https://www.positivessl.com/images/seals/positivessl_trust_seal_md_167x42.png", "POSDV", "none"); Subscribe to Wire of Hopes Newsletter , Prison Penpal Advanced Search The Benefits of HomeWAV Inmate Communications | HomeWAV Some personal information included in this category may overlap with other categories. 20. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU. Unlawful Activity: The Company prohibits the use of its site for any unlawful conduct. Upon termination, HomeWAV will deactivate your user account. The Company or its customer of record may record conversations using the service to the extent permitted by applicable law. If this information is sent to an inmate, it shall be treated as contraband. IN ADDITION, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTYS INDIVIDUAL CLAIMS. THE COMPANY IS NOT RESPONSIBLE IN ANY WAY FOR THE ACCURACY OR SUITABILITY OF ANY PAYMENT OF TAXES TO ANY ENTITY ON YOUR BEHALF. The Refund Fee is not applied when a facility is decommissioned or when funds have never been used.
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