. A revolution is on the way - and Electric Scooters are leading it! Make sure the thread part of the console aligns with the drilled holes for the locking hook and gently press down to ensure the console is secure on the battery. Has seemingly chose to simply respond but not take action (i.e. Of course, you could also have an issue with your battery. GoTrax - GMAX Electric Scooter. If there is something wrong with the scooter, you might be able to find some of the answers from the owner's manual. Dont try to work around damaged partsthey can cause further damage to your scooter and possibly put you in danger. You can contact Gotrax to get more information, talk about your warranty or learn about repair options. Scooter Does Not Run : ElectricScooterParts.com Support Here is a simple video demonstrating how to change the battery in a hoverboard if you have determined that is your problem. 0000002509 00000 n Edit : Ver: 1 purchased early June 2019 Not sure why all the downvotes. Expand the connector pins just the slightest to make sure everything is snug when you put it back together. Find your product below and click the link to be directed to the specific information for troubleshooting. If you return the product because you don't like it (and not because of a defect on arrival), the return shipping costs will be on your end, and the scooter will have to have remained undamaged. 0000002170 00000 n If there is, youll need to buy another one and replace it. Look down the tiller and ensure the pins are grouped together tightly and free of arching or debris. Many Gotrax hoverboard models have a battery indicator light to also indicate your hoverboard needs to be charged. Fortunately, if you have a few tools and spare parts lying around your garage, you can put together your own scooter with ease saving money as well as adding some fun to family time. What did the brake pad rubbing sound like? Reattach the console/head unit by sliding it back into place. {k-m3gKjx This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! Should you see any of these error codes turn off your electric scooter and DO NOT RIDE it and contact GOTRAX Customer Service here. GoTrax electric scooters are a popular choice for commuters, recreational riders, and kids alike. Should you see any of these error codes turn off your electric scooter and DO NOT RIDE it and contact GOTRAX Customer Service here. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 110 20 Electric Scooter and Bike Troubleshooting Repair Manual - Motor Does Using the 4mm Allen wrench, remove the two screws and locking hook that are used to secure console to the tiller. When it comes to hoverboards, the magic fix-all is called recalibration. We show a quick view. I requested a refund. The console on the scooter displays speed in MPH, battery life, and headlight. I purchased a Gotrax GXL V2 and recommended it to 3 others who have also purchased it as well. In removed the old handle bar and battery and installed new one. If your Gotrax hoverboard will not turn back on you are experiencing an issue. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! Often when there are small issues like this with your hoverboard, it simply means it is time to recalibrate. Gotrax G3 Plus Electric Scooter, 10" Pneumatic Tires, Max 18 Mile Range and 18Mph Power by 300W Motor, Foldable Escooter for Adult Unisex. If it is not at or above the proper Voltage after recharging for 8 hours then it may need to be replaced. Codes often have simple solutions and we are here to assist. Therealjondotcom 3 yr. ago. Happy to help! 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If your Gotrax is not charging through its USB charging cable, it may be because of one of two reasons: 1) The battery was left plugged in too long and turned off due to overheating, or. Copyright 2002-2022 by ElectricScooterParts.com, an Electricruz Inc. company. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. If the scooter works after disconnecting the brake switch then the brake switch is defective. Here are a few red flags for anyone interested: I had my first issue within 4 days of receiving the scooter. If you find any damage, replace it immediately. Range: 4 miles (est) Max. It is not managed by iFixit staff. Got stranded away from home and had to push it home in this mode which was super difficult and frustrating. GoTrax G2 Scooter E3 Error Troubleshooting - Part 1 - YouTube This is the simplest and easiest way to remove and install a new battery in your Gotrax GXL Scooter. We'll go through each electric scooter and the error codes that occur. But, as soon as it worked for quite some time, it started showing various problems. Disconnect brake cable (Handbrake Edition Only), Reconnect the brake line (Handbrake Edition). This may solve your issue altogether or at least give you some more information on where things might be going wrong so you can do further troubleshooting on other parts of your machine or batteries. Read reviews and buy GoTrax Apex PRO Commuting Electric Scooter - Black at Target. Contact: kevin@ocproscooters.com or text: 714-420-1311. This is a few specific actions that act as a reset for your board and can fix many common issues. If it does not change to red when you plug it into your hoverboard, your issue could lie in the charging port. If you run into any issues I recommend reaching out the customer service/ technical support for further assistance. When the battery is fully charged it will change from red to green. Grab the new battery pack and ensure that your are installing the battery pack correctly. Im wondering about the race to the bottom, where companies start cutting corners on the low end to stay competitive. Further, the locking pin is completely . . Cruise control automatically goes on every time when riding. When it comes to hoverboards, the magic fix-all is called recalibration. Lift or block the scooter's rear wheel off of the ground and plug the battery charger into the scooter and the wall. The problem with your Gotrax scooter may be a loose connection or a dirty charging port. Has been extremely slow to respond with replacement parts. Here at BestERide we have compiled some of the most common issues found with GoTrax hoverboards and how to solve them. If your Gotrax hoverboard will not turn back on you are experiencing an issue. These models of e-bike only feature an LED Display. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. They can be reached at gotrax.com TROUBLESHOOTING This scooter is covered by a 90-day manufacturer's warranty that covers Free standard shipping with $35 orders. To determine whether either of these is true, unplug all of your devices from power and try charging them again. Sometimes the brake switch becomes defective and locks into the on position which makes the speed controller turn off the motor. They tell you to tighten screws that exist in the xr/ultra but are not present on the elite bc of the different design. Electric scooters are the folding, stand-up variety - a grown-up version of the kick scooters you may have used as a kid. Troubleshooting Your Ride - GOTRAX.com Only tools required are the 4mm Allen wrench and a set of pliers. Bolts provided are rusted - poor quality control. So far so good for me. Update July 31: my gxl v2 is still riding well, I just pumped the tires up to 45 psi which greatly improved speed and rideability. The last communication I received from Gotrax instructed me to mail back all the broken parts they sent to me at my cost before they will continue helping me. Scooters, tricycles, and other battery-powered vehicles are a great way to exercise and enjoy outdoor fun on a budget. 20 MPH Max speed and durable 10 . Beeping can also indicate uneven pressure on the hoverboard sensors. I was super encouraged as the handle bar looks a little different from the original version I received, better. Related: Mobility Scooter Battery Losing Power Uphill Fixed. It sounds like a bad battery but checking the connections is the first step. I didn't realize my tires were about half the recommended psi. How to restore default settings on GOTRAX GXL V2. Turn the key or power switch on and engage the throttle all of the way. If you suspect either issue, try removing and reinserting batteries or replacing them altogether with new ones before attempting to charge your scooter again. Reply, Is it possible to order the Tiller on its own for a gotrax GXL2..my broke in half and I need a replacement. Make sure all connections are secure and there arent any exposed wires or noticeable burns. 0000003099 00000 n Please Note, some electric scooters share error codes. Electric Scooters )601368 cr5`M L&@)1(\x@ nh endstream endobj 111 0 obj <>>> endobj 112 0 obj <. Even if you've just ridden it, the battery may not be sufficiently charged. The GOTRAX Electric Bike Troubleshooting Guide This electric scooter comes with an updated, brighter headlight and a larger LCD screen. Firstly, you can check out the common troubleshooting tips we have provided, or check the indications specific to your particular model of Gotrax hoverboard here. But some parents may balk at spending more than $100 on an electric scooter. trailer <]/Prev 856594>> startxref 0 %%EOF 129 0 obj <>stream I do hope that the company learns to become more responsive and make these problems rightthats no way to stay in business. Max speed: 7.5 MPH. Check Out Our Guide! GOTRAX GXL V2 Commuting Electric Scooter - Black $379.99When purchased online Out of Stock About this item Highlights Speeds up to 15mph Up to 12 miles on a single Charge 8.5" PNEUMATIC TIRES Hand Brake Reinforced frame support riders up to 220 lbs Specifications Dimensions (Overall): 14.9 Inches (H) x 7.8 Inches (W) x 39 Inches (D) One of the best ways to limit interruptions in your riding is to familiarize yourself with the owners manual before riding your self-balancing scooter for the first time. Within 3 weeks, our v2 started with the "loud 'grinding' noise from front/drive wheel" then the next day would not respond to throttle at all (unit powered on, but wouldn't go) and front/drive wheel would not spin freely with the scooter on or off. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! Gotrax recommends 3-4 hours for charging time. Shop safe on GOTRAX Official website. They did not respond for 3 days, then said I was outside of the 30 days window which was untrue based on when I filed my request but true based on when they responded. E1, E2, E3 - Remove the console and use a soft rag to clean the connector between the console and battery. 0000013506 00000 n Learn more about your GOTRAX from full overviews and specs to troubleshooting. Power completely shuts off while riding. So, 3 hours for 4 bars = 45 mins of charging time per bar. GoTrax had previously held a 1-star rating based on reviews on its BBB page, but has since increased to just shy of 4-stars with a current 3.94/5 review score. One of the best ways to limit interruptions in your riding is to familiarize yourself with the owner's manual before riding your self-balancing scooter for the first time. If that doesn't work, email support. E02 - Adjust your brake calipers so that they operate effectively. Always be sure to consult the . Its possible the quality slipped with the V2, but they are basically the same scooter.
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